Returns & Exchanges
At Appalachian Baby Design, we want you to be completely satisfied with your purchase of our heirloom-quality baby items. If your order isn't quite right, we accept returns of unused, unwashed items in their original packaging within 30 days of delivery.
Initiate Your Return
Contact our customer service team via email with your order number and the reason for your return to receive an authorization form.
Prepare Your Package
Carefully pack the items in their original condition, ensuring all tags and packaging are intact to prevent damage during transit.
Ship It Back
Affix the provided shipping label or use your preferred carrier to send the package back to our studio in the heart of the Appalachians.
Receive Your Refund
Once our team inspects the returned items, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing